New Resident Guide

Beautiful Lakewood home

Welcome to Lakewood!

Start here to set up utilities for your new home, and learn more about life in Lakewood.

Use the quicklinks at right for help and information on the most common services residents request. 

How to quickly find your service information

Want to know your council district number? Your trash day, or when the street sweeper comes? Or, what school district serves your neighborhood?

You can find it all just by entering your home address on the "In my neighborhood" page (also on the home page of our website -- just scroll down the page). 

There, you'll also see local parks, events and projects happening near you. 

We take pride in our personalized customer service.

Here in Lakewood, you don't need to know which department to call to get help or answer a question. 

Just call our friendly customer service staff at 562-866-9771, ext. 2140 during business hours. We'll answer your questions and process your service request for you.

Our business hours

We're open Monday through Thursday from 7:30 a.m. to 5:30 p.m. and on alternating Fridays from 7:30 a.m. to 5 p.m. 

The Building & Planning and Cashier counters in the City Hall lobby have extended hours Monday-Thursday, opening at 7 a.m.

Check our calendar to see our alternating Friday schedule.

After hours, call and leave a message or email us. We'll get back to you the next business day.

Animal Control

Animal control services for Lakewood, such as pet adoption, licensing, vaccination clinics, and dead or stray animal pickup, are handled by the South East Area Animal Control Authority (SEAACA). 

SEAACA is located at 9777 SEAACA St., Downey, CA  90241.

Call them at 562-803-3301.

Post Office

The Lakewood Post Office is on the north end of the Lakewood Civic Center at 5200 Clark Avenue.

For service information, call the US Postal Service at 800-275-8777.

For passport information, check the USPS website for locations that offer this service. 

Sheriff Station

The Lakewood Sheriff Station is located between the Post Office and Lakewood City Hall. 

Call the non-emergency number at 562-623-3500.

What about...?

Lakewood-specific questions

Our Request Service app is an easy way to find answers to common questions anytime, like how many pets you can have and whether you need a permit for a yard sale.

You can use it to report any problems or concerns too.

Access it online at or download the LakewoodConnect app for your smartphone.

Other government agencies

Birth certificates, property deeds and marriage licenses are not offered at Lakewood City Hall. Contact the L.A. County Registrar/Recorder's office in Norwalk.

For passport information (new or renewals), check the USPS website for help.