Reaching a "live person" for help is a key to Lakewood's service philosophy.
Give us a call, email us or stop by for in-person help. Or, use our many online services on our website.
Call us during business hours at 562-866-9771, extension 2140.
See the after-hours and emergency numbers below.
You can request service or report an issue in person at the Public Information Department at City Hall.
You can always email our Customer Service Liaisons at service1@lakewoodcity.org. They will respond to you the next business day.
Go directly to our online system to report issues or request service.
Lakewood Service Request/Report system
Download the "Lakewood Connect" app for your smartphone to easily report an issue, ask a question, or give us input anytime.
The app is available from both the Apple App Store and the Google Play Store as a free download.
Learn more about the app and how it works.
After-Hours Service Emergency
Follow recorded instructions to page a 24-hour city emergency staff worker.
Monday - Thursday: 7:30 a.m. to 5:30 p.m.
Alternate Fridays: 7:30 a.m. to 5:00 p.m.
See our Friday schedule on our Calendar
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You can cancel at any time.