 Lakewood Connect offers service accounts that let customers request service and then track the status of their request: www.lakewoodcity.org/service.
Lakewood Connect combines the city’s “reach-a-live-person” service commitment with the 24/7 convenience of the Internet and the CityLine automated phone system.
Requests can be made without logging in by using our main customer service form or special topic forms like the graffiti report form. Always, customers can call a service request representative at 562-866-9771, extension 2140 during city business hours.
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 Easily finding address-specific information is the goal of the “Services by address” look-up page at Lakewood Online. Web visitors need only put in their house number and street name to find out their trash day, street sweeping day/time, ZIP Code, school district, water service provider, and zoning designation.
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 A combination of reports by vigilant residents and active city crews helps limit graffiti eyesores in the city. This webcast from CityTV Channel 31 gives insight into the teamwork that gets the job done.
Graffiti removal from fences and walls visible from the street is a free city service. Residents can even get it removed from private property if a permission waiver is on file at city hall for the specific property.
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 Reaching a "live person" for help is a key to Lakewood's service philosophy. There are also some convenient 24/7 service options.
Lakewood service staff can be contacted by:
• Visiting city hall at 5050 Clark Avenue
• Phoning 562-866-9771, extension 2140
• Use online forms here at Lakewood Online.
• After-hours questions can be answered using the CityLine automated service number: 562-925-4357. Click for CityLine information
• Lakewood Sheriff's Station 562-623-3500 (Non-emergency calls)
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 Lakewood Online has features that add up to better customer service and support for Lakewood’s commitment to 24/7 access to city hall. The city’s Web site contains a master telephone directory of service provider numbers that works a little like a service “portal” by giving residents links to many key service features.
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 Improving customer service is a core Lakewood value. It's why the City Council created Service Guide A-to-Z and the site's convenient searchable FAQs.
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 New service technology has real payoffs for Lakewood residents . . . and city government . . . in a "virtual" city hall. Not only do fast, relatively low cost computers and software programs make it possible for city hall to stay "open" twenty-four hours a day, but the technology also shortens the time it takes to process residents' requests for service and information.
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 The effectiveness of Lakewood customer service delivery is enhanced by a collection of online forms targeted at the city's most requested services. Acrobat PDF (portable document format) forms are also available for instances where hard copy paper forms and signatures are necessary.
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