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Lakewood Connect: to service, information, community
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Phone: 562-866-9771, ext. 2140

To create a trackable request, please log in first using the buttons on the right to create a new service account. You may log in if you already have an account.

Use the form below to make a quick, non-emergency request. While not trackable, staff will contact you by e-mail or phone if needed.

Please check what you need:

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Request for information

Describe what service or information you need:

Please add any relevant information that will help us serve you:
(Staff you may have spoken with, is this an on-going problem.)

About Service Accounts
If you have a service account, log in to check status of service requests you've made.
Create a service account. Then, use it to check service request status.
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eCatalog class sign-ups
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Lakewood Connect for service requests, information, and community
News Image In conjunction with the 2007 State of the City, Lakewood has launched a new way for residents to connect to their community. This new collection of Web services and customer service features is called “Lakewood Connect.” Click for a simple 'how-to on Lakewood Connect
It’s as easy as one, two, three, four, five with new “Lakewood Connect” technology that lets you submit and track your municipal service request.

Lakewood Connect combines the city’s “reach-a-live-person” service commitment with the 24/7 convenience of the Internet and the CityLine automated phone system. The new online service center joins all the most popular city services and info-searches into a single page for one-click convenience. Visitors can create personal service accounts to check on status: www.lakewoodcity.org/service.
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Service-focused searches and FAQs
News Image Improving customer service is a core Lakewood value. It's why the City Council created Service Guide A-to-Z and the site's convenient searchable FAQs.
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Contact us!
News Image Reaching a "real person" for help is a key to Lakewood's service philosophy. There are also some convenient 24/7 service options.

Lakewood service staff can be contacted by:


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CityLine provides 24/7 city service access
News Image Lakewood residents and businesses can now obtain information, services, records and forms by telephone from city hall 24 hours a day, 7 days a week, thanks to a new automated citizen's information system (ACIS) called CityLine.

See CityLine numbers in PDF

Using any touchtone telephone, residents and businesses can access, at their convenience, over 200 pre-recorded informational messages about everything from dog licenses to library hours. The new CityLine service will also automatically fax selected documents or forms to callers saving them time and needless trips to city hall.
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City service delivery bolstered by online service options
News Image New service technology has real payoffs for Lakewood residents . . . and city government . . . in a "virtual" city hall. Not only do fast, relatively low cost computers and software programs make it possible for city hall to stay "open" twenty-four hours a day, but the technology also shortens the time it takes to process residents' requests for service and information. 
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Online forms and 'PDF' forms help meet service needs
News Image The effectiveness of Lakewood customer service delivery is enchanced by a collection of online forms targeted at the city's most requested services. Acrobat PDF (portable document format) forms are also available for instances where hard copy paper forms and signatures are necessary.
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Getting rid of graffiti with help of online service forms
News Image

Graffiti removal from fences and walls visible from the street is a free city service. Property owners only have to sign a waiver to permit city crews to remove the graffiti.  Residents can even get it removed from private property if a permission waiver is on file at city hall for the specific property.  Download the residential waiver form. Download commercial property waiver form.
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Service forms & documents
Service forms, permission forms for graffiti removal waiver etc.
 Graffiti Waiver Form - Commercial Properties Only (264 KB)
 Graffiti Waiver Form - Residential Properties Only (13.1 KB)
 Street Sweeping Map (828.7 KB)
Flood Control/Flood Insurance
Flood Control/Flood Insurance forms and letters, LOMR
 FEMA Instructions to Flood Insurance Policy Holders (135.6 KB)
 FEMA Letter of Map Revision for Lakewood-LOMR (291.1 KB)
 FEMA National Flood Insurance Program NFIP Notice (52.4 KB)
 Lakewood Flood Insurance Rate Map (FIRM) (4.09 MB)
 Lakewood Mayor's Letter to Insurance Company (31.3 KB)
Planning and Building
Planning and building related forms for home improvements and remodeling projects. Also includes development documents
 Application for Variance Instructions, Form (66.2 KB)
 California Contractors State License Board Info & Links (Unk)
 Conditional Use Permit (CUP) Application Form (87.2 KB)
 Development Review Board Application (17.7 KB)
 Environment Information Form (98.6 KB)
 General Plan Amendment (82.8 KB)
 Housing Element Update Adopted 9-10-02 (4.21 MB)
 Lot Line Adjustment Form (92.9 KB)
 Subdivision Form (Tentative Map) (39.4 KB)
 Zoning Change Petition (32 KB)
 Zoning Change Petition Form (72.4 KB)
 Zoning Code Amendment (12.1 KB)
Census Data
Census data regarding Lakewood.
 1980-1990 Census: Comparison of demographic data from 1980 and 1990 (57 KB)
 2000 Census: Lakewood population profile (587.1 KB)
 2000 Census: Lakewood socio-economic profile (102.6 KB)
 2000 Census: Quick facts for Lakewood (78.3 KB)
Fair Housing
 Flyer - Know your housing rights (36.2 KB)
 Flyer - We can help (105.7 KB)
 WWW Resource: HUD - Fair Housing and Equal Opportunity Office (Unk)
Grant and Loan Programs
 Fix up Paint up Grant and Zero Percent Loan Program flyer in spanish (48.1 KB)
 Home Improvement Fix Up Paint Up Program Application (22.8 KB)
 Home Improvement Fix Up Paint Up Program Info Sheet (17.4 KB)
 Home Improvement Loan Info Sheet (18.8 KB)
 Home Improvement Loan Pre-Application (22.8 KB)
Home Improvement/Remodeling/DRB
 Answers to Questions: Know your housing rights (36.2 KB)
 Answers to Questions: We can help! (107.1 KB)
 Answers to Questions: When do I need a building permit? (22.3 KB)
 Answers to Questions: Who can obtain a building permit? (25.1 KB)
 Application Single Layer Gypsum Board (684 KB)
 Application Water Resistant Gypsum Shower Areas (477.9 KB)
 Attached Open Patio Info (1.3 MB)
 DRB Handbook Commercial (2.88 MB)
 DRB Handbook Multiple Family Residential (4.44 MB)
 DRB Handbook Signs (2.74 MB)
 DRB Handbook Single-Family Residential (2.17 MB)
 Electical Details (897.4 KB)
 Emergency Escape Requirements for Sleeping Rooms in R-1 & R-3 Occupancies (1.28 MB)
 Fireplace (580.8 KB)
 Homeowners FYI (590.3 KB)
 House Framing Details (2.06 MB)
 Plumbing Details (393.3 KB)
 Requirements For Concrete Block Wall (52.4 KB)
 Sample Plot Plan (48.7 KB)
 Swimming Pool Fencing Requirements (48.9 KB)
 Typical Installation Fan In Attic (1.49 MB)
 Typical Water Heater In Shed - Requirements (387.2 KB)
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