Reaching a "live person" is a key to Lakewood's service philosophy.
We also offer 24/7 online services and information, available on the left and right side of this page.
You can email a service request here or call us at 562-866-9771, extension 2140. (After business hours, you can leave a voice mail at extension 2140 that will be acted upon the next business day).
Our customer service staff works from 7:30 a.m. to 5:30 p.m. Monday through Thursday, and 7:30 a.m. to 5:00 p.m. on alternating open Fridays.
Click for calendar of days we are open and holidays.
For after-hours emergency requests for issues like downed tree limbs or water main leaks, please phone 562-866-9771 and follow the recorded instructions to page a city emergency staff member. Non-emergency public safety calls can be made to the Lakewood Sheriff's Station 24 hours a day at 562-623-3500. For life-threatening emergencies, always call 9-1-1.