 Lakewood Connect offers service accounts that let customers request service and then track the status of their request: www.lakewoodcity.org/service.
Lakewood Connect combines the city’s “reach-a-live-person” service commitment with the 24/7 convenience of the Internet and the CityLine automated phone system.
Requests can be made without logging in by using our main customer service form or special topic forms like the graffiti report form. Always, customers can call a service request representative at 562-866-9771, extension 2140 during city business hours.
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 Lakewood City Hall will be closed on the Labor Day holiday, Monday, September 6, 2010. Some city services will be impacted. Trash pickup will not be interrupted. There will be no street sweeping or Dash Transit service on the holiday.
Call Lakewood customer service at 562-866-9771, extension 2140 or e-mail service1@lakewoodcity.org with any questions prior to Labor Day.
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 CityTV channel 31 offers City of Lakewood customers a detailed look at street lights and gives tips on getting them fixed more quickly.Resident calls are a big help. This video outlines several service guidelines that will help expedite repairs. Click for video Street lights in the city are made up of fixtures maintained by the Edison Company and maintained by City Light and Power (a contractor to the City of Lakewood). Click to report a light out or call 562-866-9771, extension 2140.
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 To get help with city services Lakewood's residents can call customer service staff during regular business hours at 562-866-9771, extension 2140.
Help from a live service representative is bolstered by special online "service searches" and links. They're quick, comprehensive and easy to use.
Features include a Services by Address lookup, searchable municipal service guide, FAQs, a site index and more. Click for the service searches homepage
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 Easy access to address-specific info is the goal of the “Services by address” look-up page. http://www.lakewoodcity.org/ServicesbyAddress
Find your Lakewood trash day, street sweeping day/time, ZIP Code, school district, water service provider, and zoning designations.
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 A combination of reports by vigilant residents and active city crews helps limit graffiti eyesores in the city. This webcast from CityTV Channel 31 gives insight into the teamwork that gets the job done.
Graffiti removal from fences and walls visible from the street is a free city service. Residents can even get it removed from private property if a permission waiver is on file at city hall for the specific property.
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 Reaching a "live person" for help is a key to Lakewood's service philosophy. There are also some convenient 24/7 service options.
Lakewood service staff can be contacted by:
• Visiting city hall at 5050 Clark Avenue
• Phoning 562-866-9771, extension 2140
• Use online forms here at Lakewood Online.
• After-hours questions can be answered using the CityLine automated service number: 562-925-4357. Click for CityLine information
• Lakewood Sheriff's Station 562-623-3500 (Non-emergency calls)
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 Lakewood Online has features that add up to better customer service and support for Lakewood’s commitment to 24/7 access to city hall. The city’s Web site contains a master telephone directory of service provider numbers that works a little like a service “portal” by giving residents links to many key service features.
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 The effectiveness of Lakewood customer service delivery is enhanced by a collection of online forms targeted at the city's most requested services. Acrobat PDF (portable document format) forms are also available for instances where hard copy paper forms and signatures are necessary.
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