Improving customer service is a core Lakewood value. It's why the City Council created Service Guide A-to-Z and the site's convenient searchable FAQs.
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eMagazines, RSS content, and personal service accounts all help residents connect to their city. Lakewood's weekly eMagazines and RSS feeds provide timely news, links and event information. The eMagazine Archive provides a sampling of these illustrated editions that give insight into the community, issues and history. Webcasts of CityTV video segments are also online. All these are free Lakewood Online services and subscribers may opt-out at any time.
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The City of Lakewood is committed to protecting online users’ privacy. We believe that protection of personal privacy on the Internet is our responsibility, to assure citizen confidence, increase participation in online activities, and support effective delivery of municipal services. At www.lakewoodcity.org, we intend to give you as much control as possible over your personal information. The purpose of our policy is to inform you about the types of information we gather when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. The following is the privacy policy for Lakewood Online (all pages starting with www.lakewoodcity.org):
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The new look of Lakewood Online isn’t just another pretty digital face. Beneath the skin lies a whole new way of getting and using city information. The city would welcome constructive feedback as visitors become more familiar with the new design.
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By taking advantage of Lakewood Online's RSS (Really Simple Syndication) feed you can automatically get Lakewood Online news and updates delivered directly to your desktop! The "Homepage news" feed will update your feed reader with virtually all news story additions to Lakewood Online.
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New and upcoming developments at Lakewood online add up to better customer service and an expansion of Lakewood’s commitment to 24/7 access to city hall. The city’s Web site now contains a master telephone directory of service provider numbers that works a little like a service “portal” by giving residents links to many key service features.
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Great user reviews keep coming in about the new Lakewood eCatalog recreation class sign-up system. Convenience and security have made it popular with participants.
Registration for summer programs is going on now. Seventy percent of sign-ups were completed using eCatalog.
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Lakewood Online works well in Internet Explorer which over 90 percent of our visitors use. But, the site doesn't exclude Netscape users. It is designed to run well in Netscape version 6.0 and above. It If you are using one of the Netscape 4.x versions you will experience problems and were redirected to this page. Netscape enthusiasts should go to Netscape.com and carefully consider a browser upgrade and read more about Netscape Navigator's features.
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