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Services Central

Lakewood Connect for service requests, information, and community
News Image Lakewood Connect offers a collection of Web services and customer service features. Click for a simple 'how-to on Lakewood Connect
It’s as easy as one, two, three, four, five with “Lakewood Connect” technology that lets you submit and track your municipal service request.

Lakewood Connect combines the city’s “reach-a-live-person” service commitment with the 24/7 convenience of the Internet and the CityLine automated phone system. The online service center joins all the most popular city services and info-searches into a single page for one-click convenience. Visitors can create personal service accounts to check on status: www.lakewoodcity.org/service.
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Sheriff’s Captain Christy Guyovich: Don’t use illegal fireworks
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Captain Christy Guyovich, commander of the Lakewood Sheriff’s Station has a message for illegal fireworks users: “Don’t use illegal fireworks. Don’t tolerate those who do. Don’t let anyone say that it’s okay to use illegal fireworks just because it’s the 4th of July.”

 

Tolerance of illegal fireworks by otherwise law abiding residents and the easy availability of illegal fireworks from many sources (including through the Internet) threaten Lakewood’s family-oriented celebration of Independence Day, and Captain Guyovich is fighting back.
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Lakewood Online now offers services phonebook, service portal, online forms
News Image Lakewood Online has features that add up to better customer service and support for Lakewood’s commitment to 24/7 access to city hall. The city’s Web site contains a master telephone directory of service provider numbers that works a little like a service “portal” by giving residents links to many key service features.
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Next Bow-Wow and Meow Day is Saturday, July 26
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The next Bow-Wow and Meow Day will be held on Saturday, July 26 from 9:00 a.m. to noon. The event offers an easy one-stop event for pet vaccinations at a discount. This is an excellent opportunity to renew pet licensing and microchip your pet. Information on flea control products, educational materials regarding low-cost spaying, neutering, and health care for dogs and cats will be available. Clark Avenue and Del Amo Boulevard near the Lakewood Civic Center.
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Service-focused searches and FAQs
News Image Improving customer service is a core Lakewood value. It's why the City Council created Service Guide A-to-Z and the site's convenient searchable FAQs.
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Contact us!
News Image Reaching a "real person" for help is a key to Lakewood's service philosophy. There are also some convenient 24/7 service options.

Lakewood service staff can be contacted by:


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CityLine provides 24/7 city service access
News Image Lakewood residents and businesses can now obtain information, services, records and forms by telephone from city hall 24 hours a day, 7 days a week, thanks to a new automated citizen's information system (ACIS) called CityLine.

See CityLine numbers in PDF

Using any touchtone telephone, residents and businesses can access, at their convenience, over 200 pre-recorded informational messages about everything from dog licenses to library hours. The new CityLine service will also automatically fax selected documents or forms to callers saving them time and needless trips to city hall.
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City service delivery bolstered by online service options
News Image New service technology has real payoffs for Lakewood residents . . . and city government . . . in a "virtual" city hall. Not only do fast, relatively low cost computers and software programs make it possible for city hall to stay "open" twenty-four hours a day, but the technology also shortens the time it takes to process residents' requests for service and information. 
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Online forms and 'PDF' forms help meet service needs
News Image The effectiveness of Lakewood customer service delivery is enhanced by a collection of online forms targeted at the city's most requested services. Acrobat PDF (portable document format) forms are also available for instances where hard copy paper forms and signatures are necessary.
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Getting rid of graffiti with help of online service forms
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Graffiti removal from fences and walls visible from the street is a free city service. Property owners only have to sign a waiver to permit city crews to remove the graffiti.  Residents can even get it removed from private property if a permission waiver is on file at city hall for the specific property.  Download the residential waiver form. Download commercial property waiver form.
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Archives...

Use Lakewood Online's many forms to request non-emergency service

Online service formsCity service delivery is bolstered by convenient online service request forms and searchable databases. They contain virutally all the community's service infomation and are listed below.

Customer service staff are available via phone during regular business hours at 562-866-9771, ext. 2140.

Try out Service Guide A-to-Z

Service Guide A-to-ZThe Service Guide A-to-Z is Lakewood's largest, most comprehensive source for information about Lakewood's programs and services.

You can find fast answers to your service questions two ways:

  • Type in your service need in the "search" window and the service guide will list all the references to your key word.
  • Select from the alphabetical list. The guide will display all the information for services beginning with that letter.

Go to Service Guide A-Z

Try out Lakewood's FAQ's

FAQs"FAQs" are based on the questions most often asked of Lakewood's service staff. You can use this guide to find answers to your questions two ways:

  • Type in the key word in your question in the "search" window below (use a word like dogs or parking or water). The guide will list all the answers to the questions that include your key word.
  • Select from the FAQ categories below. The guide will display all the information for questions in that category.

Try FAQ's section

Try CityLine

CityLine Phone Infomation SystemLakewood residents and businesses can now obtain information, services, records and forms by telephone from city hall 24 hours a day, 7 days a week, thanks to a new automated citizen's information system (ACIS) called CityLine.

See CityLine numbers in PDF

Using any touchtone telephone, residents and businesses can access, at their convenience, over 200 pre-recorded informational messages about everything from dog licenses to library hours. The new CityLine service will also automatically fax selected documents or forms to callers saving them time and needless trips to city hall.

Service forms & documents
Service forms, permission forms for graffiti removal waiver etc.
 Graffiti Waiver Form - Commercial Properties Only (264 KB)
 Graffiti Waiver Form - Residential Properties Only (13.1 KB)
 Street Sweeping Map (828.7 KB)
Flood Control/Flood Insurance
Flood Control/Flood Insurance forms and letters, LOMR
 FEMA Instructions to Flood Insurance Policy Holders (135.6 KB)
 FEMA Letter of Map Revision for Lakewood-LOMR (291.1 KB)
 FEMA National Flood Insurance Program NFIP Notice (52.4 KB)
 Lakewood Flood Insurance Rate Map (FIRM) (4.09 MB)
 Lakewood Mayor's Letter to Insurance Company (31.3 KB)
Planning and Building
Planning and building related forms for home improvements and remodeling projects. Also includes development documents
 Application for Variance Instructions, Form (66.2 KB)
 California Contractors State License Board Info & Links (Unk)
 Conditional Use Permit (CUP) Application Form (87.2 KB)
 Development Review Board Application (17.7 KB)
 Environment Information Form (98.6 KB)
 General Plan Amendment (82.8 KB)
 Housing Element Update Adopted 9-10-02 (4.21 MB)
 Lot Line Adjustment Form (92.9 KB)
 Subdivision Form (Tentative Map) (39.4 KB)
 Zoning Change Petition (32 KB)
 Zoning Change Petition Form (72.4 KB)
 Zoning Code Amendment (12.1 KB)
Census Data
Census data regarding Lakewood.
 1980-1990 Census: Comparison of demographic data from 1980 and 1990 (57 KB)
 2000 Census: Lakewood population profile (587.1 KB)
 2000 Census: Lakewood socio-economic profile (102.6 KB)
 2000 Census: Quick facts for Lakewood (78.3 KB)
Fair Housing
 Flyer - Know your housing rights (36.2 KB)
 Flyer - We can help (105.7 KB)
 WWW Resource: HUD - Fair Housing and Equal Opportunity Office (Unk)
Grant and Loan Programs
 Fix up Paint up Grant and Zero Percent Loan Program flyer in spanish (48.1 KB)
 Home Improvement Fix Up Paint Up Program Application (22.8 KB)
 Home Improvement Fix Up Paint Up Program Info Sheet (17.4 KB)
 Home Improvement Loan Info Sheet (18.8 KB)
 Home Improvement Loan Pre-Application (22.8 KB)
Home Improvement/Remodeling/DRB
 Answers to Questions: Know your housing rights (36.2 KB)
 Answers to Questions: We can help! (107.1 KB)
 Answers to Questions: When do I need a building permit? (22.3 KB)
 Answers to Questions: Who can obtain a building permit? (25.1 KB)
 Application Single Layer Gypsum Board (684 KB)
 Application Water Resistant Gypsum Shower Areas (477.9 KB)
 Attached Open Patio Info (1.3 MB)
 DRB Handbook Commercial (2.88 MB)
 DRB Handbook Multiple Family Residential (4.44 MB)
 DRB Handbook Signs (2.74 MB)
 DRB Handbook Single-Family Residential (2.17 MB)
 Electrical Details (897.4 KB)
 Emergency Escape Requirements for Sleeping Rooms in R-1 & R-3 Occupancies (1.28 MB)
 Fireplace (580.8 KB)
 Homeowners FYI (590.3 KB)
 House Framing Details (2.06 MB)
 Plumbing Details (393.3 KB)
 Requirements For Concrete Block Wall (52.4 KB)
 Sample Plot Plan (48.7 KB)
 Swimming Pool Fencing Requirements (48.9 KB)
 Typical Installation Fan In Attic (1.49 MB)
 Typical Water Heater In Shed - Requirements (387.2 KB)
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