Lakewood Website - New Residents

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Contacts and services

Lakewood Connect Lakewood's customer service liaison staff has gathered information to help make moving to Lakewood easier. Much of this is also available in our Service Guide A-to-Z, hours and contact information and FAQs.

Find service information based on your address

Find service-related details for your specific address. Results include trash day, street sweeping day/time, ZIP code, school district, water service provider, and zoning designation. Links are included with results.
Click to make a search

Service searches

Service Guide A-to-Z, FAQs, and main services contact us homepage

Your legislators, legislation and voter information

California capitol Decisions made in Sacramento, Washington D.C. and at city hall touch the lives of taxpayers, homeowners, and Lakewood residents. Keeping abreast of developments can be a challenge. We collected websites and links for helping you reach your state or federal legislators and tracking legislation online. Also included are voter information links and City of Lakewood resources. Click for more information

Utilities/basic services

Water
New water turn-ons and billing concerns, 562-866-9771, extension 2630
Water conservation, repair shut-offs, water quality information, 562-866-9771, extension 2700

Electricity
Southern California Edison 800-655-4555

Natural gas
The Gas Company 800-427-2200

Phone service
Two phone service providers serve Lakewood. SBC servers the north-west area of Lakewood and Verizon covers the rest.

Verizon 800-483-4000
Monday - Friday 8:00 a.m. to 6:00p.m.

SBC/ATT 800-310-2355
Weekdays from 7 am to 9 pm and Saturday from 8 am to 5 pm

Trash pick-up
Edco/BZ Disposal, 562-531-3054

Additional community services, organizations

Lakewood Post Office
The Lakewood Post Office is on the north end of the Lakewood Civic Center at 5200 Clark Avenue. For service information, call the US Postal Service at 800-275-8777. An automated postal station is in the east parking lot of Lakewood Center, near Hardwick Street and Faculty Avenue.

Animal control and pet services
South East Area Animal Control Authority 562-803-3301
9777 SEAACA Street - Downey 90241

Cable service
Lakewood's cable service supplier is currently Time Warner Cable.
Call 888-892-2253 for cable service information, internet and phone service.

Chamber of Commerce
Greater Lakewood Chamber of Commerce 562-425-7500
4010 Watson Plaza Drive, Suite 130
Lakewood, CA 90712

Lakewood Connect service accounts and status tracking

Lakewood Connect offers service accounts that let customers request service and then track the status of their request: www.lakewoodcity.org/service.

Lakewood Connect combines the city’s “reach-a-live-person” service commitment with the 24/7 convenience of the Internet and the CityLine automated phone system.

Requests can be made without logging in by using our main customer service form or special topic forms like the graffiti report form. Always, customers can call a service request representative at 562-866-9771, extension 2140 during city business hours.
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Veteran's Day and Thanksgiving holiday service tips

Lakewood city hall with be closed in observance of the Veteran’s Day holiday on Wednesday, November 11. Trash service will not be interrupted. Street sweeping service will not be interrupted and Dash Transit Service will be operating.

In observance of the Thanksgiving Day holiday, city hall will be closed on Thursday November 26 and Friday November 27.
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New resident look-up gives instant service information

Easily finding address-specific information is the goal of a new “Services by address” look-up page at Lakewood Online. Web visitors need only put in their house number and street name to find out their trash day, street sweeping day/time, ZIP Code, school district, water service provider, and zoning designation.
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Video: Graffiti removal is a top priority

A combination of reports by vigilant residents and active city crews helps limit graffiti eyesores in the city. This webcast from CityTV Channel 31 gives insight into the teamwork that gets the job done.

Graffiti removal from fences and walls visible from the street is a free city service. Residents can even get it removed from private property if a permission waiver is on file at city hall for the specific property.
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Reaching a "live person" for help is a key to Lakewood's service philosophy. There are also some convenient 24/7 service options.

Lakewood service staff can be contacted by:

• Visiting city hall at 5050 Clark Avenue
• Phoning 562-866-9771, extension 2140
• Use online forms here at Lakewood Online.
• After-hours questions can be answered using the CityLine automated service number: 562-925-4357. Click for CityLine information
• Lakewood Sheriff's Station 562-623-3500 (Non-emergency calls)
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Lakewood Online offers services phonebook, service portal, online forms

Lakewood Online has features that add up to better customer service and support for Lakewood’s commitment to 24/7 access to city hall. The city’s Web site contains a master telephone directory of service provider numbers that works a little like a service “portal” by giving residents links to many key service features.
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Service-focused searches and FAQs

Improving customer service is a core Lakewood value. It's why the City Council created Service Guide A-to-Z and the site's convenient searchable FAQs.
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City service delivery bolstered by online service options

New service technology has real payoffs for Lakewood residents . . . and city government . . . in a "virtual" city hall. Not only do fast, relatively low cost computers and software programs make it possible for city hall to stay "open" twenty-four hours a day, but the technology also shortens the time it takes to process residents' requests for service and information.
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Online forms and 'PDF' forms help meet service needs

The effectiveness of Lakewood customer service delivery is enhanced by a collection of online forms targeted at the city's most requested services. Acrobat PDF (portable document format) forms are also available for instances where hard copy paper forms and signatures are necessary.
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Getting rid of graffiti with help of online service forms

Graffiti removal from fences and walls visible from the street is a free city service. Property owners only have to sign a waiver to permit city crews to remove the graffiti. Residents can even get it removed from private property if a permission waiver is on file at city hall for the specific property. Download the residential waiver form. Download commercial property waiver form.
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Service forms & documents
Service forms, permission forms for graffiti removal waiver etc.